2 The Broadway, Wembley, HA9 8JT

Privacy Policy

Privacy Policy

The Park Medical Clinic operates this website, and whose registered address is 2 The Broadway, Wembley HA9 8JT, London, United Kingdom. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us or collect from you when you visit this site. By visiting http://skinwise.co.uk/, you accept and consent to the practices described in this policy.


Types of information we may collect from you.

We may collect, store and use the following kinds of personal information about individuals who visit and use our website: information you supply to us. You may give us information about you by filling in forms on our website. This includes information you provide when you submit a contact or enquiry form on your website, ie. Booking and Contact Application Forms. The information you give us may include your name, address, e-mail address and phone number.


Personal information this website collects

  • Name and title, 
  • Contact information including email address and telephone number, 
  • IP address (automatically collected), 
  • Web browser type and version (automatically collected), 
  • Operating system (automatically collected). 
  • We are the sole owners of the information contained on this site. 

We only have access to the information you voluntarily give us. We will use your information to respond to you regarding the reason you contacted us. We will not sell or rent this information to anyone. If we do not hear otherwise from you, we will assume that the information you provide is accurate and up-to-date. We will continue to use the information to send you any communications you have requested.



Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.


We respect your privacy, and we promise to do the following: 

  • Use your personal information only to provide you with the information you have requested or have agreed to receive.      
  • Keep your data safe and secure and process it in a manner that follows your wishes. 
  • Use cookies (but only those which don’t personally identify you) to improve the quality of your online experience. 
  • Assist you in changing your mind at any time about the communications you have signed up to receive. 


Where your data is held

Your data is held on secure servers operated by Shortcuts Limited and will be stored under robust security measures.


You have the right to:

  1. Have access to the personal information we hold about you;
  2. Have rectified any incomplete, inaccurate, out-of-date personal information that we hold about you; 3. Have personal information we hold about you erased from our systems;
  3. Have the processing of your personal information restricted;
  4. Receive the personal information we hold about you transmitted to another party.

Please note that these rights may only apply in certain circumstances. If you contact us to exercise any of these rights, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information to verify your identity.

You have the right to access the personal information we hold about you at any time. You also have the right to ask us to update or correct any incomplete, inaccurate or out-of-date personal information that we hold about you free of charge.

Before we can provide you with or correct any personal information we hold about you, we may ask you to verify your identity and provide other details to help us respond to your request. We will only use this information to verify your identity.

 If you wish to exercise any of your rights, please contact us through ali@parkmedical.clinic or  0203 488 3023.


People who make a complaint to us

 When we receive a complaint from a person, we make up a file containing the details of the complaint. This typically includes the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide.

We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying them to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for two years from closure. It will be retained in a secure environment, and access to it will be restricted according to the need to know principle.

Similarly, where inquiries are submitted to us, we will only use the information supplied to us to deal with the question and any subsequent issues and check on the service level we provide.


Storage and security of your personal information


We comply with the standard procedures and requirements as laid down by applicable law to ensure that your personal information is kept secure to ensure that all your personal information is protected to the highest standards.

The transmission of information via the internet is not completely secure. Any emails we send or receive may not be protected in transit. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Additionally, the information that we collect from you may be transferred to and stored at a destination outside the UK and the European Economic Area (“EEA”). Our third-party suppliers may also process it outside of the UK and EEA.


Google Analytics

This site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site to understand better how they find and use our web pages and see their journey through the website.

Google Analytics records data such as your geographical location, device, internet browser and operating system; none of this information personally identifies you. Google Analytics also records your computer’s IP address which could be used to identify you personally, but Google does not grant us access to this.

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work or work more efficiently and provide information to the site owners. We may also use trusted third-party services that track this information on our behalf.

Most web browsers allow some control of most cookies through the browser settings. Every browser is different; look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features may be disabled.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.


 Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and this privacy statement does not govern such sites.


 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of our third-party data processors to any relevant persons and authorities within 72 hours of the violation if it is apparent that personal data is stored in an identifiable manner.


The Data Controller

The data controller of this website is Park Medical Clinic, 2 The Broadway, Wembley

HA9 8JT, London, United Kingdom.


Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 21 July 2021.